TOUR SERVICES

Tour service includes

  • Motorcycle of your choice
  • Accommodation
  • Meals (breakfast and dinner)
  • Tour guide service
  • Service support vehicle at all times
  • Medical insurance provided by Desmo Adventure
  • Return of vehicles in starting location

Your responsibility

  • Riding gear including helmet
  • Fuel for the trip
  • All cost and personal needs outside of these mentioned above
  • Cost of damage to motorcycle beyond normal wear and tear
  • Extra vehicle damage optional

Terms and Conditions

We aim to provide the best riding experience available! That is one reason why we love Ducati motorcycles, because they embody that ultimate riding experience. We hope you have a safe and enjoyable rental, and to that end we have put together the following terms and conditions:

Requirements

  • Motorcycle Renters must be at least 21 years of age.
  • Motorcycle Renters must possess a valid driver's license with motorcycle endorsement.
  • Motorcycle Renter must also possess a valid passport for identification.
  • Motorcycle Renters must have 2 years riding experience operating a similar high performance motorcycle.
  • No trick riding, stunts, wheelies, stoppies, racing, or riding on a track.

Booking Terms

Reservation must be paid in full to guarantee rate and rental date(s).
Discount rates are subject to blackout dates and availability.
All rental models and rates vary by location and season.

Deposits Per Bike (does not limit liability)
A deposit will be taken at the time of rental (credit authorization only):
- 1.500 € Multistrada 950 and 1200s, Monster 696, BMW R1200GS.

Rental Rates
Rates vary by bike and duration of rental.

Rental Information

  • All rental rates are based on a 24 hour period.
  • Late return fees are 50 € for each hour the motorcycle is late.
  • Any return over 4 hours late will be assessed at an additional day charge.
  • 350 kilometers are included per day, over which a charge of 0,19 €per mile will be issued.
  • Renters can in-advance purchase unlimited mileage for 20 € per day.
  • Protective Gear
    Croatian law requires you to wear protective helmet. We provide additional riding equipment with additional daily price.

FAQ

Rental Information
I am ready to rent, what is the process?

Review the Terms and Conditions page on our website, complete the online reservation process including payment to confirm your reservation, or without payment for a pending reservation and we will confirm your bike and dates and send you a PayPal invoice. Once you are paid in full we will provide you with a reservation confirmation. Then you show up at the store at the date and time on your reservation to pick up the bike!

What does my rental include?

All rentals include; 350 free kilometers per day (unlimited kilometers available for 20 €/day), 24-hour emergency roadside assistance, full tank of gas.

What is not included in my rental?

Rentals do not include a helmet or protective gear. It is expected that you will either bring your own safety equipment or rent it from Desmo adventure store.

Can I rent gear?

Yes. Rates available on website

What are the rider requirements?

You must have a valid drivers license with a motorcycle endorsement, two years riding experience on similar bikes, and be 21 years of age or older.

What is the cancellation policy?

Cancellations are fully refundable if made 7 days prior to bike pick up. Credits will be offered for any reservation date change if made prior to 72 hours of bike pick up. Changes made less than 72 hours prior to bike pick-up will be assessed any costs incurred at that time. No shows and incomplete reservations (no deposit, no signed agreement) will be charged in full.

How long is a rental?

Rentals are in 24 hour periods. If you pick your rental up at 10 a.m. then it will be due back by 10 a.m. on the return day.

Do you rent motorcycles by the hour?

No, you must rent for a minimum of one day.

Requirements
Can I use my international drivers license?

Valid drivers licenses issued in your state or country is acceptable as well as international licenses, as long as there is a motorcycle endorsement somewhere on the license.

What are your age requirements?

You have to be at least 21 years of age.

Do I need insurance?

Desmoadventure.com insurance is mandatory and is included as part of any rental quote and pending reservation.

Insurance
Do I need to purchase your insurance, or can I use my own?

Our bikes have mandatory insurance built into the price. Additional insurance can be provided by Desmo adventure for 8 €/day.

What insurance coverage levels do I get through your insurer?

Our insurance provider covers damage to the bike provides up to 30.000 € in personal liability and damage coverage for the renter.

What if there is an accident or the bike is stolen, how much will I be responsible for?

If you have followed our terms and conditions (for example; no stunt riding or racing, you locked the bike properly, etc.) then you are only responsible for the deposit amount.

Services
Do you pick up and drop off customers?

Yes, we have a service to pick up and drop off customers for rentals. Please make note of it in your reservation and we will respond with details and cost.

Do you deliver and pick up the vehicle?

Delivery is possible but needs to be coordinated in advance. Just send us an email (sales@desmoadventure.com) with your request and we will let you know how much a delivery would cost.

Do you pick up at the airports?

Yes, we pick up from the airport and deliver to the airport. Please make note of it in your reservation and we will respond with details and cost.

Method of Payment
What forms of payment do you accept?

To confirm your reservation in advance you must pay online during the reservation; otherwise, we will send you an invoice. PayPal accepts all major credit cards.

Can I use another person's credit card for renting a vehicle?

Yes, but then they must sign the contract and are liable for bike in case of an accident.

Deposit
Do I need a deposit?

Yes, a deposit is required, and will be returned if the rental is returned in good condition.

What is the deposit for?

The deposit covers your full responsibility for any damage or theft of the motorcycle. If you return the bike with damage costing less than the deposit amount, we will charge your credit card for the cost of the repair. If you return the bike with damage costing more than the deposit amount, or if the bike is stolen, then we will charge your credit card for the full deposit and that is all you are responsible for.

How much is the deposit?

The deposit on all bikes is 1.500 €, usually taken on your credit card, but cash is acceptable as well.

What is a credit card authorization?

Credit card authorization is a process where we hold the right to charge your credit card a certain amount. This is your deposit.

Type of Vehicles
What type of motorcycles do you have?

Ducati Motorcycles and BMWs! See our Rent It page for an updated list.

Accessories
Do you offer accessories with your rentals?

Currently the only accessories available are the hard sided bags, Givi Top case, and Garmin GPS on the Multistrada 950 and 1200s.

Additional Charges
Is there an additional charge for fuel?

Fuel must be returned at the same tank level it was given to you. If the motorcycle is returned with less fuel, there will be a fee of 50 €.

Cleaning

We strive to provide you with a beautiful Ducati Motorcycle. If the bike is returned excessively dirty, then a 50 € cleaning charge will be applied.

Are there any other charges I need to know about?

The only other charges you may incur are if the bike is damaged or stolen, then appropriate funds may be deducted from your deposit.